Privacy Policy

Effective 13 September 2026

1. Overview and commitment

SBRHelp is operated by Ardian Law Pty Ltd (ABN 43 701 713 046). This policy explains how personal information submitted through SBRHelp is collected, used and disclosed.

2. Information we collect

When you request a call back, we collect your name, telephone number, email address, your main concern (if you choose one), any description you provide, and basic referral or campaign information associated with the visit. The DPN calculator operates in your browser and does not transmit or store the dates entered into it.

Where website analytics are switched on (for example Google Analytics or the Meta pixel), they record which pages are visited and when a phone number, email address or call-back form is used, together with the page and the page you first landed on. They do not receive your name, contact details or anything you type into the form.

3. Purpose of collection and use

We use this information to respond to your enquiry, conduct a preliminary discussion about restructuring options and, with your consent, refer the enquiry to a registered liquidator who can assess the company formally.

4. Data storage and security

The enquiry form is processed by our enquiry service, which is hosted on Vercel and uses Resend to deliver it to us by email before it is delivered to SBRHelp by email. This means the information may be processed or stored using systems operated outside Australia. Enquiry information may also be disclosed to a registered liquidator for the purpose described above. Do not upload documents or include information that is unnecessary for an initial enquiry. We do not sell or rent personal information for unrelated marketing.

5. Retention and security

We take reasonable steps to protect enquiry information and restrict access to people who need it to respond or assess the referral. Information is retained only for as long as reasonably required for those purposes and applicable legal obligations. Email and third-party processing always carry some security risk, so urgent or highly sensitive matters should be discussed by telephone first.

6. Access, correction, and enquiries

You may request access to any personal information we hold about you or request corrections by contacting our privacy officer at hello@sbrhelp.com.au, or by calling (02) 8111 6600.